Known for its authentic Southern American cuisine, Hickory's Smokehouse expanded to the UK in 2010 to opened its first restaurant in Chester. Since then, Hickory's growth journey has been significant, with 33 restaurants across England and Wales.
Hickory's needed a recruitment technology partner that would scale with them. With our standout features, track record of scaling with businesses, impressive road map, dedication to autonomous hiring, and our award-winning customer service, here's why they chose Talos360...
The moment Hickory's began using Talos ATS, its interface, easy navigation, and templates have been standout features. For example, thanks to the multiple job ad templates, Hickory's can now post job vacancies quickly and efficiently and with a consistency previously unobtainable.
In addition, they've found that Talos ATS has great fail-safes in place to help reduce the risk of mistakes. For a big business that reviews hundreds of CVs a day, many of which are rejected, Talos ATS will prompt the hiring manager to confirm any rejection, minimising error.
Finally, implementing Talos ATS has made collaboration between hiring managers smooth and transparent since it records every candidate interaction, tracking candidates throughout their journey with Hickory's.
Before using Talos ATS, Hickory's had found many of their candidates struggled to print, sign, and return their new starter forms. This invariably led to delayed starts, missing information and a chaotic onboarding process. With Talos ATS, that chaos is now ordered.
Thanks to integrations such as Fourth, DocuSign, and TrustID, Hickory's can successfully onboard candidates without leaving Talos ATS. In terms of scalability, Talos ATS is built to grow with Hickory's. Currently, with 33 restaurants and roughly 10 new openings a year, the chain has never posted so many vacancies. Yet, despite this rapid growth, Hickory's hasn't witnessed any slowdown of Talos ATS. On the contrary, adding new sites to their workflows has never been easier.
Hiring processes have become more efficient, and time savings are significant thanks to Talos ATS's capabilities for posting jobs across multiple sites. Furthermore, thanks to our ATS, Hickory's has reduced their time-to-hire substantially as they no longer need to check different job boards individually for applications; all responses are collated and displayed within Talos ATS.
Our friendly AI chatbot, Tali Assist, has been a great source of knowledge for Hickory’s. From helping navigate new configuration layouts to providing vital system support and problem-solving capabilities, Tali has been a real game-changer in streamlining their access to 24-hour support.
One of the primary reasons Hickory's chose Talos360 above other ATS providers was our clear commitment to customer service. Indeed, the accessibility of the team at Talos360, and in particular to a dedicated customer success manager as well as an account manager, has ensured the smooth implementation of Talos ATS.
Our market leading tech solutions enable over 700 businesses to hire better, saving them time and money throughout the talent lifecycle.
Our applicant tracking system demo can be fully tailored to your hiring challenges.
Implementing Talos360 has changed the way Florinee recruit. What were a myriad of manual process has become slick and streamlined, and effective…
Harding Retail needed to upgrade their hiring software from another supplier, they required…
After years of suffering with non-automated processes, Stonegate Group wanted an ATS that could transform their recruitment and act as a recruitment partner…
