Trivallis

Success spotlight

Founded in 2007 and rebranded as Trivallis in 2015, Trivallis has become one of Wales' leading housing associations, Providing homes to more than 25,000 people.

• AI-powered reporting through Tali has improved access to meaningful recruitment insights and data analysis.
• Through Talos360, Trivallis received 2,066 applications between September 2025 and September 2026, giving the team greater visibility of recruitment activity while supporting a more efficient and data-driven hiring process.
• Recruitment administration and onboarding processes have been significantly streamlined, reducing manual effort across the recruitment lifecycle.
• Reduced reliance on recruitment agencies delivered approximately £27,000 in recruitment fee savings annually.
• Trivallis currently operates with a 66-day time-to-hire, supported by more efficient recruitment workflows, and has improved time-to-hire by 25%.
• Employee turnover reduced by 6.5% annually, supported by improved candidate quality and a more effective recruitment strategy.

Recruitment challenges

Based across Rhondda Cynon Taf and Cardiff Bay, as a large organisation, they play a vital role in supporting communities throughout the region. With community development, regeneration and resident wellbeing at the heart of everything it does, Trivallis is committed to creating places where people can live well and thrive.

Before partnering with Talos360, Trivallis faced several challenges that were creating inefficiencies across the recruitment process. Recruitment administration was highly manual and time-consuming; onboarding lacked consistency, and gaining meaningful insights from recruitment data could be a lengthy process.

At the same time, attracting the right candidates and reducing reliance on recruitment agencies remained an ongoing priority. Trivallis recognised the need for a recruitment technology partner that could streamline processes, improve visibility, and support smarter, data-driven hiring decisions.

Harnessing AI to unlock recruitment insight

For Trivallis, the introduction of Tali has added a new level of visibility to recruitment reporting.

Instead of spending time manually gathering and interpreting data, the team can access meaningful insights more quickly, helping them make better-informed decisions and continuously improve their recruitment strategy.

By combining powerful recruitment technology with AI-driven reporting, Trivallis has created a more efficient recruitment function that supports both operational performance and long-term workforce planning.

Since implementing Talos360's Applicant Tracking System, Job Advertising Services and Onboarding Microsites, Trivallis has transformed its approach to recruitment, creating a more streamlined and data-driven hiring experience.

Trivallis' experience with Talos360

"The whole recruitment cycle is now far more efficient"

Working together, here's how Talos360 helped modernise recruitment across the organisation:

1. Smarter recruitment decisions with AI

One of the most significant benefits has come from Tali, Talos360's AI-powered hiring assistant. By providing quicker access to recruitment data and surfacing valuable insights instantly, Tali has helped the team spend less time manually building reports and more time making informed decisions.

"Tali adds significant value, particularly through enhanced reporting and data analysis, making it easier to gain meaningful insights from recruitment activity."

With greater visibility over recruitment performance, the team can identify trends faster, understand what's working, and make more informed hiring decisions across the organisation.

2. Reducing administrative burden

By digitising and automating previously manual processes, Talos360 has significantly reduced administrative workloads across recruitment and onboarding. This has enabled the team to spend less time on repetitive tasks and more time focusing on strategic recruitment activities.

3. Attracting more candidates directly

Talos360 has supported Trivallis in attracting more candidates through its own recruitment channels, helping reduce dependence on recruitment agencies and create a more sustainable long-term attraction strategy.

4. Simplifying onboarding

Digital onboarding processes have helped improve consistency for both hiring managers and new starters, creating a smoother and more efficient experience from offer acceptance through to day one.

5. Ongoing support and expertise

Alongside the technology itself, Trivallis has benefited from Talos360's customer support and guidance. Regular resources, practical advice, and responsive support have helped the team maximise the value of the platform and drive continued success.

"The Talos360 team are always incredibly helpful. They work hard to resolve any issues we raise and regularly send through helpful guides to support us along the way."