Attracting and Retaining Talent in Care: Guide

Values-based recruitment

What is values-based recruitment? Simply put, it’s the practice of recruiting candidates who align with your organisation’s values.

There’s no one-size-fits-all approach. But good practice would include these:

• Define your values – If you don’t know your values, how can you hire against them?
• Engage stakeholders – Work with hiring managers and colleagues to better understand the challenges, motivations and insights into their everyday roles.
• Make it personal– Create a careers site featuring people profiles that bring your roles to life.

Onboarding practices that build trust

Onboarding is a one-off opportunity to settle your new employee. By following a consistent onboarding process, organisations can increase employee engagement by up to 82% and increase their new hire retention by as much as 58%.

When building your onboarding processes, there are some considerations you have to take:

• How will you conduct online checks?
• Can you get the necessary equipment in advance?
• Will you utilise onboarding microsites?
• What will your onboarding roadmap look like?
• Have you considered a buddy?
• Will you prepare shadowing sessions?
• Can you team your new starter with a network of colleagues?
• How will you provide feedback?
• How will you provide options for continuous learning?
• Can you ensure all managers are singing from the same onboarding checklist?

Scheduling and contract options that support retention

Talent attraction and retention in care is 100 times more difficult if future shift-scheduling options aren’t considered. Care companies that tick attraction and retention boxes will offer:

Scheduling options to consider:

• Flexible working arrangements
• Options to stagger shifts
• Part-time contracts
• Alternative scheduling models

Contract options to consider:

• Permanent
• Guaranteed-hours
• Part-time and flexible

Creating a winning culture

Companies that possess a winning culture find candidate attraction and retention far easier than companies that don’t. Care companies that attract candidates and retain their employees will practise three essentials for a winning culture:

1. Listening to your employees

• Empowers
• Generates trust
• Enhances collaboration

2. Employee contentment

• Improved performance
• Enhanced productivity

3. Wellbeing – the benefits

• Improved retention
• Increased innovation
• A stronger, better-connected team

Final thoughts

In the workplace, it’s necessary that we listen to our employees, and equally, that employees listen to each other. It’s how relationships are built. When relationships are formed, productivity flourishes. And at the heart of relationship is conversation.

Regular 1:1 meetings

• Employees who get twice the number of 1:1 meetings with their manager are 67% more likely to be engaged (Harvard Business Review)
• Employees of managers who don’t have 1:1 meetings are four times as likely to be disengaged (Harvard Business Review)
• Employees who do have regular 1:1 meetings with their managers are three times more likely to be engaged (Gallup)

Real-time performance feedback

Real-time feedback, constructive or otherwise, is vital for people growth. It’s also necessary for several other reasons. Real-time feedback offers the chance to:

• Publicly call out great work
• Iron out issues immediately
• Provide clarity on a project
• Demonstrate your employee is on track
• Keep the lines of communication open
• Create a close-knit and high-functioning care team

Say hello to autonomous hiring software

At Talos360, we combine embedded analytics, ethical AI and intelligent automation to give your care business the best chance of hiring success. In the care sector, you need to act fast to secure top talent. You can’t waste a second.

With Talos ATS, you won’t. You’ll have an ATS that works with you:

• Analytical data that unlocks hidden candidates
• Automated communication
• Integrated preboarding checks
• Strong onboarding
• A careers site to help show off your brilliant EVP

Talos ATS has everything you need to attract the best candidates for your business and to keep them at your business. Aided by our autonomous hiring agent, Tali, your business will:

• Attract the best candidates
• Automate fast, compliant hiring
• Maximise employee performance

Ready to make ‘the impossible’ become the ‘art of the possible’?