8th October 2024 5 MIN READ •Talos ATS
Talos360 providers of award-winning applicant tracking system, Talos ATS shares its 6 hospitality recruitment tips for organisations operating within the hospitality industry.
Hospitality recruitment needs to be approached from the right angle. Whether you’re running a bar, cafe, restaurant or another type of venue, you’ll know that great employees create a great service for your customers. As a hospitality business, a talented workforce is your beating heart.
Hospitality hiring can be a challenge, with high competition for the best candidates. Here, we discuss our simple hospitality recruitment tips, and how you can create a talent-winning hospitality recruitment campaign to bring strong new talent to your team.
Hospitality recruitment tips:
While some employers opt for using hospitality recruitment agencies to source talent, this is usually more expensive than hiring in-house. It can be beneficial for your employer brand and HR strategy to pursue centralised recruitment methods.
With this in mind, here are our hospitality recruitment tips for managing campaigns in-house…
#1 – Promote your unique employer brand values

Your employer brand means everything when attracting new talent to your business. This covers everything from employee benefits and incentives, to your day-to-day workplace culture.
The first of our hospitality recruitment tips is to survey your employees to identify your strongest employer brand values. Why did they choose you over any other employer? These are the factors you should be promoting across hospitality recruitment ad campaigns.
#2 – Use the right platforms to attract candidates

Make sure you’re using the right platforms to engage compatible candidates. Promote job vacancies across social media channels, as well as both industry-specific and generalised job boards like Hospitality Jobs.
Remember: different generations of talent are likely to use different platforms to find work:
- For the younger end of your workforce, it may be more appropriate to use mobile-friendly, social media listings as part of your hospitality recruitment campaign
- For more seasoned candidates, make sure to cover industry job boards and local advertising resources, as well as social media channels
#3 – Engage with students, graduates & part-time workers

Students and graduates are a valuable audience when promoting hospitality hiring campaigns. Be sure to engage with these cohorts in your recruitment advertising by offering flexible shifts, on-the-job training and development opportunities.
Hospitality is a great industry for part-time workers, who may be unable to pursue a full-time 9-5 role. One of the most important hospitalities recruitment tips is to make sure to offer flexible opportunities across your job roles to attract more compatible applicants. Make this clear across recruitment ads, incorporating ‘flexibility’ into headlines if necessary.
#4 – Use an ATS to manage high volumes of applications

Hospitality recruitment campaigns often attract a large number of applications. It’s therefore crucial that your hiring team has the tools available to manage candidates effectively.
One of our most important hospitality recruitment tips is to use an applicant tracking system (ATS) allows you to stay on top of each and every candidate, their progress and essential details. This also enables you to keep in high-quality contact with applicants as they progress through each hiring stage.
An ATS will help you cut time to hire, improve your candidate/recruiter experience, and reduce your reliance on staffing agencies, cutting costs. It’s never been easier to attract and hire compatible talent using your in-house team and resources. Find out more about how to manage high volume recruitment.
Discover Talos ATS: your all-in-one hospitality recruitment suite
#5 – Use video interviews to speed up hiring turnaround

Video interviews are a great way to engage with more candidates over a shorter period of time. In hospitality recruitment, it’s often necessary to screen and interview a vast number of candidates simultaneously for numerous roles.
The last of our hospitality recruitment tips is to use video interviewing software to facilitate accessible, on-demand interviews between your hiring team and their candidates. This means that sessions may be carried out at any time, and from anywhere – speeding up the hospitality hiring turnaround.
Another advantage of video interviews is their ability to include more key decision-makers in the selection process. Sessions may be recorded for later assessment, reducing the number of individuals required to be present at each interview. This also promotes D&I initiatives by increasing your selection panel, reducing the risk of individual recruiter bias.
#6 Implement candidate assessments to your hiring strategy
Candidate assessments are a big hit across the hospitality industry, and for good reason too. Candidate skill assessments allow for better hiring. How you ask? By opening up your talent pool to more potential great employees. It’s hard to find good hospitality hires at the moment, so relying on previous experience in hospitality industry can massively reduce the number of candidates you can shortlist.
With the help of science-based testing, organisations can evaluate and assess which candidates are the right fit for their vacant roles. Personality and aptitude tests are great for front of house roles, identifying amazing talent that otherwise may have been overlooked due to lack of previous experience.
As if candidate assessments couldn’t get any better, implementing employment assessments helps to standardise the recruitment process, removing unconscious bias and improving inclusivity when hiring.
Talos ATS: The best recruitment software for hospitality
Want to make your hospitality recruitment easier? We’ve got you covered. Talos ATS is the ideal ATS for hospitality hiring. ultimate all-in-one talent acquisition suite.
With Talos ATS, you’ll gain access to all the tools you need to attract, manage, hire, and onboard new employees effectively. The platform facilitates remote hiring practices, D&I initiatives, and recruitment automation to deliver world-class talent delivery.
Talos ATS includes:
- Next-generation applicant tracking system
- Integration with Fourth
- Multi-platform job-poster
- Recruitment advertising suite
- Video screening and interview platform
- Automated progression of your strongest applicants
- SMS/email update automation for candidates
- Remote onboarding tools
Discover a better way to manage hospitality recruitment. Save time, cut costs and reduce your reliance on staffing agencies: