14th December 2022 2 MIN READ
Talos360 has been presented with a Gold Award for Brilliance in Customer Service at the 2022 International Brilliance Awards.
We’re thrilled to have been recognised for our team’s dedicated support to customer care and assistance, which stands as a core element of Talos360’s business strategy.
Talos360’s Customer Service Brilliance
In 2021, following a period of incredible company growth, Talos360 CEO Janette Martin appointed Sarah Coke as Customer Operations Director, a move designed to embed customer service into Talos360’s core business strategy.
In our pursuit of uninterrupted customer service, we’ve also launched our customer assistance platform, Talos Assist, which has proved pivotal in maintaining continuous customer service to our 700+ clients.
Our Talos Support team closed over 8,000 support cases in 2021 alone. Now, while we could use this immense figure to demonstrate our sustained growth, it better highlights the vast challenges faced by our customer success teams, illustrating their dedication and resilience in supporting and resolving all manner of customer queries.
About Talos360
Talos360 was founded in 2009 to help businesses find a better way to attract, engage and retain the best talent. Now established as a market leader in SaaS solutions with its award-winning talent tech, Talos360 helps solve tomorrow’s talent tech challenges for businesses up and down the country.
Amongst our intuitive software solutions are Talos ATS, our all-in-one recruitment platform, and Talos Engage, our gamified answer to employee engagement and EVP research.
Talos ATS is a complete talent delivery platform, which means you can control and manage every aspect of recruitment – from applicant attraction and candidate management, to video interviewing & onboarding.
To find out more about Talos360’s products and services, request a demo below:
